Camden’s customer service doesn’t end when you leave the leasing office and move into your new home. We have an amazing group of teams who specialize in different areas of support—all with one shared goal: ensuring your living experience is excellent. If you haven’t already, check out our blog Spotlight on the Camden Front Office: Customer Service at Your Doorstep to learn more about the roles you see every day in your community’s office. Today, I want to highlight a few additional Camden teams you may not know as much about. Let’s take a look at some of the support departments working behind the scenes for you.

Photo Courtesy of Camden

Camden Maintenance Teams

At your community, you’ll find our one‑of‑a‑kind Camden Maintenance Teams. They’re available 24/7 for emergency issues that may come up in your home. When they’re not responding to emergencies, they’re hard at work maintaining your beautiful community, completing daily service requests inside your home, and providing all-around support. They’re always ready to help—and they do it with a smile.

Photo Courtesy of Camden

Camden Contact Center

Just a phone call away is our 24/7 Camden Contact Center, staffed entirely by Camden employees. These remote team members are an extension of our onsite teams and know the ins and outs of every community. Their support is especially valuable during emergencies, when they can assist communities nationwide in real time.

Photo Courtesy of Camden

Camden Shared Services

Another team you may not have heard of is our Camden Shared Services team. These remote Camden employees support our onsite teams behind the scenes to ensure you have a smooth living experience. They generate lease renewals, assist with monthly rent processing, and handle Final Account Statements once your lease term has ended.

These three departments are just a small portion of the many teams dedicated to providing living excellence for our residents across Camden. I hope learning more about these support teams helps you feel confident that you’ve made—or are about to make—the best decision in choosing Camden as your home.