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Renter's SOS: Handling Maintenance Mishaps Like a Pro!
photo courtesy of Adobe Express app
photo courtesy of Adobe Express app
Brooke Kinert
Wednesday, Jun. 7, 2023

Knowing when to reach out to our amazing Camden maintenance team for immediate assistance is crucial. We've got your back regarding maintenance issues that need prompt attention.

In this blog post, we'll give you the lowdown on what qualifies as an emergency maintenance request, empowering you with the knowledge to act swiftly and appropriately when faced with these situations. Plus, we'll share the best way to contact us when these instances arise.

Water Leaks: A Call for Immediate Action

Whether it's a plumbing leak, broken pipes, a surprise roof shower, or any other source of water intrusion, water leaks are definite emergencies. Reach out to our superhero maintenance team pronto, and we'll swoop in to prevent further issues and damage to your apartment and belongings.

No A/C or Heat? Help is on the Way!

It becomes urgent when your heating or air conditioning system takes an unexpected vacation, especially during scorching summers or chilly winters. Don't sweat it – contact our maintenance team, and we'll assess the problem quicker than you can say, "Blast the A/C, please!"

Power Outage in Your Apartment? Let's Get It Sorted!

When darkness unexpectedly descends upon your apartment, but your neighbor's lights still shine bright, it's time to put on your detective hat. First, check if there's a known power outage in your area. If not, give your friendly power company a ring. If all else fails, don't hesitate to contact our team. We'll help unravel the mystery and figure out if it's an emergency electrical issue that needs immediate attention.

Toilet Troubles: Overflows and Clogs

No one wants to deal with a clogged or overflowing toilet, especially if you only have one bathroom in your cozy abode. We feel your urgency. Don't hold it in – first, take a moment to do nobody's favorite thing and clean up as much as possible. Then, contact your maintenance team to assess the issue and restore the functionality of your bathroom.

Chirp Lock Battery Gone Kaput?

If your Chirp lock signals a dead battery, immediately reach out to the Camden team to have the battery replaced.

We can proactively replace your battery before it fails, but it takes your help! Log in to the Chirp app to lock or unlock your door at least once monthly to keep your battery status up to date in the system.

Beep Beep, Time to Act: Your Chirp lock will visibly and audibly signal a low battery about 5-7 days before the batteries must be replaced. Be sure to enter a service request as soon as you get a low battery alert.

Building Damage: Windows, Locks, Doors, and More

In the event of building damage, whether it's Mother Nature letting herself be known or otherwise, broken windows, lock troubles, damaged doors, or the threat of damage from severe weather conditions, let us know immediately! We'll take swift action to try to prevent any further mayhem.

Stay proactive and communicate swiftly with your Camden team to address these emergencies. For immediate assistance, give your Camden office a call. Our incredible Camden Contact Center team is available 24x7 to troubleshoot and dispatch onsite emergency maintenance if needed.

Timely reporting of emergencies is vital. By understanding what qualifies as an emergency maintenance request, you'll be equipped to act like a true champion when the unexpected arises.

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